Beacon Hill COVID-19 Protocols

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For more information, please continue to watch this web page, or call our dedicated hotline at:

(616) 734-9544

We are taking every precaution to ensure the health and safety of you and your loved ones. We would like to reassure you that our residents and employees health and safety are our number one priority and we are doing everything we can to ensure everyone at Beacon Hill stays healthy. We are keeping up with all new information coming out and we’ll be sure to share it with you.

News from MDHHS on Indoor Visitation for Residential Care and Nursing Home Facilities

Michigan Department of Health and Human Services (MDHHS) Director Robert Gordon issued an Emergency Order on October 21, 2020 under MCL 333.2253 that updates and further expands requirements for residential care facilities, while also permitting indoor visitation in residential care facilities in certain circumstances.


Where can I find the latest information on COVID-19?

  • For information specific to Beacon Hill, please check back for updates on this page
  • For information on COVID-19 in the entire United States, visit the CDC website

For Residents of 1845

Residents at 1845 Boston St are required to remain in the building, with the exception of scheduled outdoor visits, health appointments and medical emergencies. 
Medical Appointment Quarantine Protocol
We have updated to our protocols regarding outside appointments for Assisted Living and Memory Care residents.Residents who leave the facility for an outside appointment must follow these guidelines:
  • Leave for medically necessary appointments only
  • Wear a mask
  • Perform hand hygiene before leaving and upon return to the facility
  • Remain at least 6 feet from others
  • Monitor for symptoms of COVID-19 for 14 days following the appointment

A quarantine of 14 days is no longer required upon return to the community. However, please be responsible when scheduling outside appointments. These appointments not only increase the risk for the outgoing resident, but increase the risk of all residents who live at Beacon Hill and the employees who provide care.

Physical, mental, and spiritual health

We continue to pursue all efforts to open up lines of communication to make residents feel more connected to and supported by their family and friends outside of Beacon Hill. We are increasing our Life Enrichment staff to provide one-on-one activity, like spiritual discussion, reminiscing, providing enrichment tools through books, reading aloud, magazines, activity books, puzzles, coloring pages, playing card games, virtual family visit set-up, and coordination of family phone calls. 
Compassionate visits will continue; the visitor will be screened and given access for a visit in the resident’s room to provide comfort for both the family and resident. Compassionate visits will be approved and coordinated by Amanda Daggett, Director of Nursing on a case-by-case basis. Chaplain Travis and Chaplain Mary will also be available to the family. At Beacon Hill, our residents’ physical, mental, and spiritual health is our top priority, and we will continue to keep our residents connected to the outside world.

Monitoring and 
Because we know how the virus spreads, we also know the best ways to prevent it. Residents in Assisted Living, Skilled Nursing and Memory Support are going through routine assessment on a daily basis by the clinical care team.
  • We have recently added an oxygen saturation level assessment twice daily to monitor for “silent hypoxia” which studies are showing to be a potential early symptom.
  • All COVID-19 screenings are continuously updated to meet the newest CDC recommendations for symptom monitoring.
  • All staff undergo weekly COVID-19 testing.
  • We are continuing to monitor physical health and psychosocial well-being as we know how important social engagement is to overall well-being of a person. We’ve added more muscle building activities, added an afternoon snack cart, changed the food delivery containers to keep food hotter for longer, and updated our pantries with a wide variety to choose from.
  • We now have a means to commercially decontaminate N95 respirators.


For Residents of 1919

Residents, please continue to:

  • Wear a face mask anytime you leave your apartment.
  • Avoid congregating in common areas.
  • Stay 6′ apart from those not in your household.
  • Avoid congregating in other residents’ homes.

Community Dining 

Community Dining is only available for our residents.

Should your loved one choose to dine with you in your apartment home, meal delivery will be available. Please note that all residents ordering to go meals need to have orders placed by 3pm, and the number of guest meals will be limited to two.

There will be ongoing procedure changes to help continue to keep our residents safe. This includes the restriction of caregivers in the dining areas. Caregivers should be in resident’s apartments or outdoors at all times. We run our dining at 50% capacity to ensure social distancing practices are followed. This means a more strict reservation policy, and we apologize for any inconvenience this may cause you.

Still more comfortable dining at home? We will still be offering meal delivery from the main dining room and the Garden Café at no charge. Meal delivery orders need to be placed between 12:00-3:00 pm on the day that you would like dinner delivered, and they will arrive at your doorstep between 5:00-5:30 pm. Please call 608-8280 to place your order.

Independent Living Dining Protocol Update
Cleaning practices
The dining room has been completely cleaned and sanitized. We will sanitize tables and chairs between diners. Please kindly look out for your neighbors, and sanitize your hands prior to entering the dining room. All of our servers have been trained on the importance of infection control and will be monitored on a daily basis.

Table settings and condiments
In order to help avoid any cross contamination, we’ll be setting the tables a bit differently. While we will still use rolled silverware, it will not be pre-set. We will also have single-use, individual condiments (salt, pepper, butter, jelly, syrup, etc.) available for each table.

Meal choices
The dinner menu for the following week will still be distributed Friday, and will list the main entrée choices. it will run Monday through Saturday and will have 5 options. There will also be a daily chef special, which will be set daily and not available in advance.

Reservations required for dinner
Dining Reservation Process

Dining reservations will be accepted via email or phone call only. In-person dining reservations will no longer be offered. Requests will be taken on a first-come, first-serve basis.

Reservations will be accepted between 9am-4pm every Wednesday.

Phone: 616-608-8284


A confirmation will be provided to you via email or a confirmation slip in your mailbox.

Main Dining Room
Dinner will be open from 4:30-7:00 pm, with reservations every 15 minutes, at a maximum of 16 people per time slot. Only come down to the dining room at your reservation time, we won’t be allowing residents to congregate outside of the dining room.

The Bistro
Come and join us all week for breakfast and lunch between the hours of 7:30 am-1:30 pm. Tables will be set 6’ apart, with a maximum of 2 diners from the same household per table.

The Garden Café
The Café is open for breakfast, lunch, and dinner. Weather permitting, the patio will be open to 2-top and 4-top tables. Outdoor dining will be available on a first-come, first-serve basis, weather permitting. Should it rain, we may have to alter service.

Monday-Saturday 7:30-10:30 am

Monday-Saturday 11:00 am-1:30 pm

Monday-Thursday 5:00-7:00 pm

Reservations required for dinner only

Reservations will be required for dinner, between 5-7 pm. The reservation slots will be every 15 minutes, with a max capacity of 6 per time slot.

We thank you for your patience, and look forward to serving you.

Wellness classes and activities require proper social distancing.



Appointments and Screenings

Regularly scheduled visits: if you have scheduled upcoming visits, please call your physician’s office to confirm that they are accepting in-person visits. Health related appointments, including elective surgeries, routine procedure, some ambulatory clinic visits and routine diagnostic studies are being canceled, so please call the office in advanced to confirm your appointment before leaving. 

Kent County is recommending people use telehealth (distance) monitoring. This is available through Spectrum Health at 616-391-2380 and electronically at Metro Health.

If you believe you may have been exposed to someone with COVID or are experiencing symptoms, please call our hotline: (616) 734-9544

The screening form is solely used as a self-reporting tool provided to help you assess your current health symptoms. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or call our COVID-19 hotline 616-734-9544 with any questions you may have regarding your symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.


For Visitors

Independent Living

While the community is pleased to have the legal constraints involving visitors lifted, significant concern remains regarding the behavior of persons from outside of the community entering Beacon Hill. Visitors are not permitted in common areas of the community at this time.

In order for Beacon Hill to continue to permit family members and loved ones to visit, we must cooperatively work toward ensuring these standards are met.

Proper Mask Use:
Residents, visitors and guests should wear their masks and socially distance in all areas of the community, including inside the apartment homes when visiting with others who are not members of their household.

Residents should wear a mask at all times while outside of their apartment in the community, except while seated at a table for meals. Residents should also wear a mask in their apartment while they have any visitors, including other Beacon Hill residents. Residents should also practice social distancing around visitors and other Beacon Hill residents.

Visitors should wear a mask at all times while in the community and while they are with a resident. This includes when the visitor is in a resident apartment.

Please ensure that you are wearing your mask properly with the mask covering both your nose and mouth.

All visitors must complete a COVID screening upon entry.
Please view the Visitor Guidelines below.
  • Visitors will not be permitted in common areas of the building. Visitors must go to the resident’s apartment home for the duration of the visit.
  • BH has invested in screening technology from Accushield. There will be a kiosk located next to the concierge desk. Visitors will follow the prompts on the screen, it will automatically take the visitor’s temperature. We ask that all visitors come through the front entrance and not access the building through the garage as we are required to keep track of all persons entering the building to aid in contact tracing should it be necessary. 
  • Beacon Hill recommends a two visitors per person max at a time, however we will not be enforcing this.
  • Visitations will be suspended for 14 days in the event of a resident testing positive for COVID.

As a resident of the Independent Living facility, each resident is responsible for their visitors and for following the Beacon Hill visitation policies.

If you are a resident with a caregiver, please complete this caregiver agreement form. Caregiver Agreement

Assisted Living, Skilled Nursing, and Memory Care

Under the latest Emergency Order from MDHHS, visitation rules are linked to the risk level of the county. A list of county risk levels is available on the MI Safe Start Map.

Indoor visitation is now allowed in areas where the current risk level is A, B, C, or D, so long as the facilities have had no new cases, including those involving residents or staff, originating within the prior 14 days.

Indoor visitation is not permitted when the county is at risk level E, which means there is an elevated incidence growth rate. It is also not allowed if the local health department has made a determination that it would be unsafe.

Beacon Hill is located in Kent County, which is currently at risk level E. This means there will not be indoor visits until such time that the risk level decreases to D or less. All visitation will remain outdoors following the current policy in place.

Beacon Hill is committed to continuing to take critical steps to ensure our residents and employees are safe and protected from COVID-19. Guidelines have been put in place to safely facilitate in-person visitations. Visitation should be person-centered, consider the residents’ physical, mental, and psychosocial well-being, and support their quality of life. Beacon Hill will permit outdoor visits while the facility has had no new COVID-19 cases originating in the facility within the prior 14 days. This includes resident and employee cases.

For all who have submitted a request, please note that we will respond to your request in the order in which they were received. We will respond within 24 hours M-F, or the next business day if the request is made over the weekend.

Visitations will take place Monday—Friday in the morning, afternoon and evening. All visits are by appointment only.

To schedule an appointment please contact the Life Enrichment team at 616-608-8245 or email

The screening form is solely used as a self-reporting tool provided to help you assess your current health symptoms. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or call our COVID-19 hotline 616-734-9544 with any questions you may have regarding your symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.



To provide more information for our residents and staff, here are some additional resources that you may find helpful



The screening form is solely used as a self-reporting tool provided to help you assess your current health symptoms. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or call our COVID-19 hotline 616-734-9544 with any questions you may have regarding your symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.


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Get in touch

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(616) 608-8236

1919 Boston Street SE
Grand Rapids, MI 49506

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