Beacon Hill COVID-19 Protocols

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For more information, please continue to watch this web page, or call our dedicated hotline at:

(616) 734-9544

We are taking every precaution to ensure the health and safety of you and your loved ones. We would like to reassure you that our residents and employees health and safety are our number one priority and we are doing everything we can to ensure everyone at Beacon Hill stays healthy. We are keeping up with all new information coming out and we’ll be sure to share it with you.

Cleaning Protocols

Beacon Hill at Eastgate wants to reassure you that we are doing everything we can to prevent the transmission of disease with stringent cleanliness practices. Read our COVID Confidence document to learn how we protect our community.

COVID ConfidenceCleanliness Standards and Procedures


Where can I find the latest information on COVID-19?

  • For information specific to Beacon Hill, please check back for updates on this page
  • For information on COVID-19 in the entire United States, visit the CDC website

Visitors of Residents of 1845

• We are open to visitation.
• We encourage visitors to have a negative rapid test completed within 48 hours of visiting, but it is not required.
• All visitors are screened at the entrance, including a temperature check at the Accushield kiosk.
• Visitors must wear a mask in all common areas and maintain social distancing measures.
• Vaccinated visitors who are visiting vaccinated residents may take their masks off and have close contact with residents in the resident room only.


For Residents of 1919

Residents, please continue to:

  • Wear a face mask anytime you leave your apartment.
  • Avoid congregating in common areas.
  • Stay 6′ apart from those not in your household.
  • Avoid congregating in other residents’ homes.

Community Dining 

Community Dining is only available for our residents.

Should your loved one choose to dine with you in your apartment home, meal delivery will be available. Please note that all residents ordering to go meals need to have orders placed by 3pm, and the number of guest meals will be limited to two.

There will be ongoing procedure changes to help continue to keep our residents safe. This includes the restriction of caregivers in the dining areas. Caregivers should be in resident’s apartments or outdoors at all times. We run our dining at the state-mandated capacity to ensure social distancing practices are followed. This means a more strict reservation policy, and we apologize for any inconvenience this may cause you.

Still more comfortable dining at home? We will still be offering meal delivery from the main dining room and the Garden Café at no charge. Meal delivery orders need to be placed between 12:00-3:00 pm on the day that you would like dinner delivered, and they will arrive at your doorstep between 5:00-5:30 pm. Please call 608-8280 to place your order.

Independent Living Dining Protocol Update
Cleaning practices
The dining room has been completely cleaned and sanitized. We will sanitize tables and chairs between diners. Please kindly look out for your neighbors, and sanitize your hands prior to entering the dining room. All of our servers have been trained on the importance of infection control and will be monitored on a daily basis.

Table settings and condiments
In order to help avoid any cross contamination, we’ll be setting the tables a bit differently. While we will still use rolled silverware, it will not be pre-set. We will also have single-use, individual condiments (salt, pepper, butter, jelly, syrup, etc.) available for each table.

Meal choices
The dinner menu for the following week will still be distributed Friday, and will list the main entrée choices. it will run Monday through Saturday and will have 5 options. There will also be a daily chef special, which will be set daily and not available in advance.

Reservations required for dinner
Dining Reservation Process

Dining reservations will be accepted via email or phone call only. In-person dining reservations will no longer be offered. Requests will be taken on a first-come, first-serve basis.

Reservations will be accepted between 9am-4pm every Wednesday.

Phone: 616-608-8284


A confirmation will be provided to you via email or a confirmation slip in your mailbox.

Main Dining Room
Dinner will be open from 4:30-7:00 pm, with reservations every 15 minutes, at a maximum of 16 people per time slot. Only come down to the dining room at your reservation time, we won’t be allowing residents to congregate outside of the dining room.

The Bistro
Come and join us all week for breakfast and lunch between the hours of 7:30 am-1:30 pm. Tables will be set 6’ apart, with a maximum of 2 diners from the same household per table.

The Garden Café
The Café is open for breakfast, lunch, and dinner. Weather permitting, the patio will be open to 2-top and 4-top tables. Outdoor dining will be available on a first-come, first-serve basis, weather permitting. Should it rain, we may have to alter service.

Monday-Saturday 7:30-10:30 am

Monday-Saturday 11:00 am-1:30 pm

Monday-Thursday 5:00-7:00 pm

Reservations required for dinner only

Reservations will be required for dinner, between 5-7 pm. The reservation slots will be every 15 minutes, with a max capacity of 6 per time slot.

We thank you for your patience, and look forward to serving you.

Wellness classes and activities require proper social distancing.



Medical Appointments

Regularly scheduled visits: if you have scheduled upcoming visits, please call your physician’s office to confirm that they are accepting in-person visits. Health related appointments, including elective surgeries, routine procedure, some ambulatory clinic visits and routine diagnostic studies are being canceled, so please call the office in advanced to confirm your appointment before leaving. 

Kent County is recommending people use telehealth (distance) monitoring. This is available through Spectrum Health at 616-391-2380 and electronically at Metro Health.

If you believe you may have been exposed to someone with COVID or are experiencing symptoms, please call our hotline: (616) 734-9544


For Visitors

1845 Visitation Policies and Procedures

Assisted Living, Memory Support, and Skilled Nursing

• We are open to visitation.
• We encourage visitors to have a negative rapid test completed within 48 hours of visiting, but it is not required.
• All visitors are screened at the entrance, including a temperature check at the Accushield kiosk.
• Visitors must wear a mask in all common areas and maintain social distancing measures.
• Vaccinated visitors who are visiting vaccinated residents may take their masks off and have close contact with residents in the resident room only.

1919 Visitation Policies and Procedures

Independent Living

All visitors must complete a COVID screening upon entry.
Please view the Visitor Guidelines below.
  • BH has invested in screening technology from Accushield. There will be a kiosk located next to the concierge desk. Visitors will follow the prompts on the screen, it will automatically take the visitor’s temperature. We ask that all visitors come through the front entrance and not access the building through the garage as we are required to keep track of all persons entering the building to aid in contact tracing should it be necessary. 

As a resident of the Independent Living facility, each resident is responsible for their visitors and for following the Beacon Hill visitation policies.

If you are a resident with a caregiver, please complete this caregiver agreement form. Caregiver Agreement


1845 Visitation Policies and Procedures

Assisted Living, Skilled Nursing, and Memory Care

Under the latest Emergency Order from MDHHS, visitation rules are linked to the risk level of the county. A list of county risk levels is available on the MI Safe Start Map.

Indoor visitation is now allowed in areas where the current risk level is A, B, C, or D, so long as the facilities have had no new cases, including those involving residents or staff, originating within the prior 14 days.

Indoor visitation is not permitted when the county is at risk level E, which means there is an elevated incidence growth rate. It is also not allowed if the local health department has made a determination that it would be unsafe.

Effective May 25, 2021, we will no longer be requiring guests to sign up for visitation of residents in Skilled Nursing, Assisted Living and Memory Support.

  • Visitors may enter the facility without scheduling an appointment.
  • Visitors must continue to sign in and sign out of the facility using the Accushield kiosk at the facility entrance to complete the COVID-19 screening.
  • Visitors must continue to follow all COVID-19 precautions. Please review the visitation protocols below.
  • Visitors will no longer require a team member to escort them on and off the units.
  • The Memory Support and Skilled Nursing units will continue to remain locked. An access fob will be required to enter and exit these areas.
  • Two family members per resident will be provided a free access fob. Additional cards may be purchased at either concierge desk at 1845 Boston for $30 each.

The following core principles must be practiced to reduce the risk of COVID-19 transmission during visitation:

  • Residents are limited to two visitors at a time.
  • Visitors must sign in and out using the Accushield kiosk with every visit to screen for signs and symptoms of COVID-19.
    • Entry will be denied for those with signs or symptoms, or those who have had close contact with COVID-19 infection in the prior 14 days (regardless of the visitor’s vaccination status).
  • Visitors should perform hand hygiene (use of alcohol-based hand rub is preferred).
  • Visitors must wear a face covering or mask that covers the mouth and nose at all times when entering the facility.
    • Fully vaccinated visitors may remove their face covering or mask with fully vaccinated residents while in the resident room. Food and drink may be brought in for the resident to enjoy at the time of the visit.
    • Unvaccinated visitors must wear a face covering or mask at all times regardless of the resident’s vaccination status. Food and drink may be brought in for the resident to enjoy after the visit, due to the required removal of the mask.
  • Visitors should social distance with at least six feet between individuals in common areas.
  • COVID testing is not required for visitation.

Indoor visitation will be prohibited if a resident or employee tests positive for COVID-19, or if the resident is on precautions related to exposure to COVID-19, and during outbreak testing. Compassionate care visits will be allowed at all times (i.e.: hospice, end-of-life, acute critical/serious illness or condition).

The core principles must be maintained during indoor and outdoor visitation.

Changes to this protocol may be made at any time.

Questions may be emailed to


Looking for additional help? See our FAQ’s or email us below.



To provide more information for our residents and staff, here are some additional resources that you may find helpful


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1919 Boston Street SE
Grand Rapids, MI 49506

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